Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Clean and spacious rooms
Friendly staff
Limited breakfast options
Slow service
6.8/10
Nice
Rooms
8.5
Location
8.6
Service
6.5
Dining
6.3
Guest reviews
6.8/10
based on 10 reviews
8.4
8.4/10 based on 320 reviews
Clay
United States,
September
2024
7.4/10
I had a wonderful stay at this hotel. The location was quiet yet close enough to Gstaad for convenience. The rooms were spacious and exceptionally clean, and I appreciated the welcoming attitude of the staff. However, the dining options could be improved as there was a limited selection. Overall, it offered great value for money despite a few minor drawbacks.
Rooms
9.0
The rooms were very large by European standards and spotlessly clean, providing a comfortable environment to relax in.
Service
7.0
The staff were very welcoming, and though they could have been friendlier, they were still attentive when needed.
Location
8.0
The hotel is located 1.3 km from the center, which was a nice, quiet retreat while still being close to Gstaad.
Dining
6.0
The dining experience was quite reasonable, but there could have been a bigger selection of things to choose from.
Facilities
7.0
The facilities, while adequate, didn’t stand out significantly during my stay, but they were well maintained.
Gary
United States,
August
2024
6.8/10
I had a good stay at this hotel, which is located in a quiet area that's conveniently between Gstaad and Saanen. The rooms were decent but lacked some amenities like a kettle or fridge. The service was friendly, but I did encounter some issues regarding professionalism. Overall, the location was great, though I faced some challenges with parking. For the price, I expected a bit more in terms of facilities and service.
Rooms
7.0
The rooms were clean and in a good location, but they didn’t have a kettle or fridge, which would have been nice.
Service
6.0
The staff was really friendly, but they could have been more professional. I didn't receive the Gstaad guest card, which I later found out was necessary.
Location
8.0
The hotel is conveniently located 1.3km from the center, making it easy to access both Gstaad and Saanen while enjoying a quiet atmosphere.
Dining
7.0
The dining options were excellent in quality, but the selection was limited, and some items weren’t refilled quickly.
Facilities
6.0
Facilities were okay, but I felt they were lacking considering the price we paid.
Jay
United States,
August
2024
8.0/10
I had a lovely stay at this hotel, which is conveniently located between Gstaad and Saanen. The rooms were impressively spacious and spotlessly clean, making for a very comfortable experience. The staff were generally friendly and willing to help, although I did encounter some less helpful moments. The dining options were decent but could use a little more variety. Overall, it was good value for money, but there were minor areas for improvement.
Rooms
9.0
The rooms were large and spotlessly clean, with a great terrace that added to the experience.
Service
7.0
The staff was kind and helpful, although there were moments where assistance was lacking.
Location
9.0
The location was perfect for my wife and me, being just outside Gstaad and in a beautiful area.
Dining
7.0
The food was good with a wide choice, but I felt there could have been a bit more choice, especially filling up the options when they ran low.
Facilities
8.0
Facilities were nice, but nothing stood out as exceptional.
Stanley
United States,
August
2024
8.2/10
I had a wonderful stay at this hotel, enjoying the spacious and comfortable rooms. The staff was incredibly friendly and helpful, making my experience even better. The location is great, being just outside Gstaad and nestled in the mountains. On the downside, the dining options could use a bit more variety to enhance the experience, and I did encounter some issues with the Wi-Fi connectivity during my stay.
Rooms
9.0
The rooms were large and spotlessly clean, providing a very comfortable stay.
Service
9.0
The staff was kind and very welcoming throughout my stay.
Location
9.0
The hotel is conveniently located just outside Gstaad, surrounded by beautiful mountain scenery.
Dining
7.0
The dining experience was nice, but I felt it could have offered a bit more choice and faster replenishment.
Facilities
7.0
The facilities were satisfactory, although nothing particularly stood out.
Richard
United States,
August
2024
7.6/10
My stay at the hotel was quite pleasant overall. The rooms were spacious, modern, and impeccably clean, which made for a comfortable experience. The location is fantastic, sitting conveniently between Gstaad and Saanen. However, the dining options could use some improvement, as the breakfast felt a bit basic. The service was friendly, but I felt it didn't completely justify the price I paid.
Rooms
9.0
The rooms were of decent size with a comfy bed, a balcony, and cable TV, plus a modern bathroom that was very clean.
Service
7.0
The staff was friendly and helpful, but I felt the level of service didn't quite match the cost.
Location
9.0
The hotel had a great location, perfectly positioned between Gstaad and Saanen, making it easy to explore the area.
Dining
5.0
Breakfast was really basic with limited choices, which was a bit disappointing, though the service was nice.
Facilities
Alex
United States,
June
2024
7.6/10
I had a lovely stay at this hotel, which is conveniently positioned between Saanen and Gstaad. The rooms were spacious, modern, and impeccably clean, making for a very comfortable stay. The staff was friendly and helpful, always ready with recommendations. However, the dining options were a bit lacking, and the breakfast could definitely use more variety. Overall, it's a good value for money if you're looking for a clean and friendly place to stay.
Rooms
9.0
The rooms were spacious, modern, and spotlessly clean, with comfortable beds and nice balconies.
Service
8.0
The staff was nice and friendly, always eager to offer recommendations for dinners.
Location
9.0
The hotel was perfectly located between Saanen and Gstaad, making it easy to explore the area.
Dining
5.0
The dining experience was okay, but it could have offered more choices and a better breakfast spread.
Facilities
7.0
The facilities were good, and the pool area was well-maintained, adding to the overall comfort.
Stuart
United States,
May
2024
7.0/10
I had a pleasant stay at this hotel with its clean and comfortable rooms and friendly staff. The location is great, right in the mountains, though breakfast options were a bit limited. Housekeeping could improve since I had to go downstairs for the iron, and the service felt a bit unprofessional at times. Overall, I found it was a decent value for money.
Rooms
9.0
The rooms were newly furnished, spacious, and decorated nicely, providing a comfortable stay.
Service
6.0
While the staff was friendly and happy to help with dinner recommendations, the service felt a bit slow and disorganized at times.
Location
8.0
The hotel is in a quiet area of Gstaad, which met all my expectations for a peaceful getaway.
Dining
5.0
Breakfast was nice but could definitely have had more choices or been replenished more frequently.
Facilities
7.0
Facilities were adequate, though I wish there were more amenities available.
Clean and spacious rooms
Limited breakfast options
Matt
United States,
May
2024
7.6/10
I had a lovely stay at this hotel, enjoying the modern and clean rooms that were quite comfortable. The location is perfect for a quiet retreat while still being close to Gstaad. While the staff was kind and helpful during my stay, the service could use a bit of improvement in terms of friendliness. The dining experience was okay with a good variety of foods but could definitely use better temperature control for some dishes.
Rooms
9.0
The rooms were spacious, newly furnished, and very clean, making my stay quite enjoyable.
Service
6.0
Though the staff was kind and helpful, they didn't display much warmth or friendliness, which made the service feel a bit lacking.
Location
9.0
The hotel met all my expectations with its great location; it's just a short distance from the center while still being quiet and convenient.
Dining
7.0
The dining was good with a wide choice, but some of the food was cold and more options would have been nice.
Facilities
7.0
Facilities were adequate but nothing extraordinary; it would have been great to have more options.
James
United States,
April
2024
6.6/10
I had a mixed experience at this hotel. While the location is convenient for exploring Gstaad and Saanen, the service left much to be desired. The rooms were spacious and very clean, which was a high point for me. However, the lack of Wi-Fi, despite what was advertised, was quite frustrating. Overall, it has its pros, but there are definitely areas for improvement.
Rooms
8.0
The rooms were really large by European standards and always spotlessly clean. I appreciated the comfort they provided.
Service
5.0
The service was not helpful at all. The staff seemed unmotivated and didn't provide us with the Gstaad guest card, which was disappointing.
Location
9.0
The hotel is in a great spot, not far from the center, and easy to get to. I really liked the friendly management too.
Dining
7.0
The dining was good, with a nice variety of food options, especially local cheeses. However, I found the selection a bit limited overall.
Facilities
6.0
The facilities appeared to be decent, but nothing stood out as exceptional during my stay.
Bob
United States,
March
2024
6.8/10
I found the hotel to have a great location, just a short distance from the center with easy access to transport. The rooms were clean and spacious, though they did feel a bit cheap and lacked certain amenities like a kettle or fridge. The service was friendly and attentive but fell short when it came to some requests. Dining was decent, with good quality food, but it could use some improvements. Overall, it's a reasonable value for money for what it offers.
Rooms
7.0
The rooms were clean and spacious, but they had a cheap look and were missing a kettle or fridge.
Service
6.0
The staff was very nice and on top of things, but they didn’t respond to my parcel inquiry and couldn’t provide a converter.
Location
8.0
The hotel is not far from the center and has easy access to transport, making it convenient for exploring.
Dining
7.0
The dining was simple but worked, with good options, though the bread could have been heated up before serving.
Facilities
6.0
The facilities were adequate, but nothing stood out as exceptional.